Bear's been carrying around the cracked board from our kitchen trolley set in his car for a few days, and finally gets some time after work to drop by and pick up a replacement. So he calls, and they tell him there are 10 in stock. Bear thinks, well that's 5 more than the 5 nonexistent ones they had before so chances are good, so he rocks up, and lo and behold, there are none.
Lo and behold.
The IKEA inventory system sucks rocks guys!
We are thinking that if we turn up once again having been promised for the third time that there will be intact trolleys in stock, and then are disappointed, we will demand recompense!
Free meatballs!
For life!
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5 comments:
I suggest you tell Customer Service what you've been through. It's unacceptable.
Ask them to hold one at their counter for you. They can do that.
can they? wish they'd suggested that! hah.
i'm growing rather fond of the meatballs for life idea though. :P
Hurrah! We now have New Part. I went there again on the way home and wouldn't you know it, they have one! I'm not sure how many they actually had, but their computer said they had 20. So next time we want something, we either ask if they have 20 or simply check the online availability page. If there are none in stock, it will say so. If the store says there are 5, 10 or 20, it will still say there are none. At least it doesn't give you any false hope.
go and complain to keith.
he works in ikea. hehehe
Qiao
hah. he works in moore park ikea... we went to the new one at homebush. Maybe if we can be bothered we'll write a letter to customer services. still hoping for some free meatballs...
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